Terms & Conditions

Introduction:

We are gppresence.co.uk . We are able to provide you with website development/hosting and related services. gppresence.co.uk endeavours to provide its clients with the highest level of service at all times.

You Agree:

By using this website or our services, you agree acceptance of our terms, as well as your waiver of any claims against gppresence.co.uk or its contractors arising out of your use of our services or this website. You accept that any information offered within this website is advisory and that gppresence.co.uk accepts no responsibility for its accuracy. Any information offered though out this website may change from time to time. We make no representation, warranty or claim that any information available within this website is up to date or accurate. gppresence.co.uk reserves the right to change its prices and T&C's without prior notice.

Purchases:

By purchasing an annual licence the client is entitled to full access to the gppresence.co.uk Designs product for one year. The product comprises a web-based service hosted on a server backed by service level agreements providing for the following:

  • The network will be available 99.99% of the time in a given month, excluding schedule maintenance.
  • The critical infrastructure systems, including power and HVAC, will be available 99.99% of the time in a given month, excluding scheduled maintenance.
  • Functioning of all hardware components and replacement of any failed component within Four hours of notification to the hosting provider.
  • Telephone support during office hours 9am - 5pm Monday to Friday excluding Bank Holidays.
  • Email support during office hours 9am - 5pm Monday to Friday excluding Bank Holidays.
  • Access to all updates, improvements and additions to the product made by gppresence.co.uk during the year.
  • Backup of the website content.
  • Secure handling of sensitive data transfer using 256-bit https certified connections.
  • Secure storage of data in industry standard and compliant UK based data centre.
  • If required, the management and retention of a domain name commencing on the date stipulated on the invoice for the product or on some other date if agreed upon by both gppresence.co.uk and the client. The domain name will be renewed annually 30 days before expiry. Domains may be transferred at the client's request to an alternative provider at no cost by gppresence.co.uk within 30 days of the request.

Orders:

The client shall confirm an order to gppresence.co.uk in writing or in email correspondence.

The client shall be responsible for ensuring the accuracy of the terms of any order (including any applicable specification) submitted by the client, and for giving gppresence.co.uk  all necessary information in relation to the transfer and/or redirection of domain names within a sufficient time to enable gppresence.co.uk to supply the product at the agreed time.

The exact specifications for the Product shall be those set out in gppresence.co.uk  quotation or acknowledgement of order.

Price:

Prices charged in any quotation are non-inclusive of VAT, unless otherwise stated. Annual licence charges may increase in line with inflation without prior notice. Any increase in fee beyond a reasonable rise to account for inflation will be preceded by an email notification at least one month prior to the rise.

Payment:

Payment is due within 30 days of receipt of the invoice. gppresence.co.uk reserves the right to remove the product from the Internet where payment is not received in accordance with any alternative terms of payment agreed in writing. No cash or other discount is allowed unless agreed in writing by gppresence.co.uk .

Copyright:

Copyright of all material originated by gppresence.co.uk , either in the form of precontract documentation or as text, images, research papers or electronically stored code for the manipulation, transmission and presentation of information, remains vested in gppresence.co.uk . The client agrees to indemnify gppresence.co.uk against all liabilities costs, damage, damages and expenses which gppresence.co.uk may incur as a result of content added to the site by the client and which involve infringement of any copyright, patent or other intellectual or property right.

Liability:

gppresence.co.uk  shall not be liable to the client by reason of any representation unless fraudulent) or any implied warranty, condition or other item or any duty at common law, or under the express terms of this or any other contract, for any indirect, special or consequential loss or damage whatsoever (including but not limited to loss of profit, business, contracts or goodwill), costs, expenses or other claims for direct or indirect or consequential compensation whatsoever (and whether caused by the negligence of gppresence.co.uk , its employees or agents or otherwise). gppresence.co.uk will not be liable for any loss, damage, cost, expense or injury of any kind, whether direct, consequential or otherwise, arising in connection with the execution of a contract or the use or failure of the goods supplied or any defect in them, or from any other cause whether or not due to the acts or omissions of gppresence.co.uk , its staff, contractors, or its agents, in excess of the contract invoice value. Nothing in this condition shall exclude or limit gppresence.co.uk  liability for personal injury or death arising from gppresence.co.uk  negligence. No forbearance delay or indulgence by gppresence.co.uk in enforcing the provisions of the Contract shall prejudice or restrict the rights of gppresence.co.uk nor shall any waiver of its rights operate as a waiver of any subsequent breach and any right power or remedy herein conferred upon or reserved for gppresence.co.uk is exclusive of any other right power or remedy available to gppresence.co.uk and each of its rights powers or remedies shall be cumulative.

Warranty:

gppresence.co.uk disclaims, to the extent permissible by law, all liability for defects in software products or for misconfiguration or misuse thereof. The product and all further services shall be delivered and performed in a timely, professional and workmanlike manner.

Force Majeure:

gppresence.co.uk shall not be liable to the client for any loss or damage which may be suffered by the client as a result of the delivery of the product being delayed, prevented hindered or made uneconomic by reason or circumstances or events beyond gppresence.co.uk  control including, but not limited to:

  • Act of God, or riot, strike, lock-out, trade dispute, labour disturbance, restriction or ban on overtime, accident, fire, flood or storm difficulty or increased expense.
  • Failure by the client to give adequate instructions or supply the necessary information in due time.
  • Failure by any third-party to carry out their part of the work or otherwise perform their obligations when required.

Termination:

gppresence.co.uk may terminate this agreement immediately if the client fails to pay any sum due under it on the due date (time being of the essence regarding payment) or immediately if the client commits a material breach of any term of this agreement and which (in the case of a breach capable of being remedied) has not been remedied within 7 days of a written request remedy the same from gppresence.co.uk . Any termination of this contract shall be without prejudice to any of gppresence.co.uk other rights or remedies.

Contact Us

If you have questions about the Services or these Terms, or you wish to provide feedback, please contact us at support@gppresence.co.uk . gppresence.co.uk undertakes to respond to all email communication from clients within 7 working days of receipt.

We love technology, but are driven by human empathy.

Would you like to get in touch with us?

get in touch with us

Contact Us

hello@gppresence.co.uk

442078460158


Address

138 Chapel Street,
Salford M3 6AF,
UK